Optima Training Module #4: Volunteer Inquiries and Applications

Optima Training Series

Join us for an essential virtual training series designed to enhance your proficiency with Optima, the cornerstone platform for managing volunteer records and case files within CASA programs. Across nine modules, you'll delve into critical aspects of Optima usage, from setting up user permissions and managing volunteer records to initiating and closing cases seamlessly. Ideal for program personnel involved in user administration, case management, volunteer recruitment, and reporting, each one-hour session offers practical insights and hands-on guidance. Equip yourself with the skills needed to optimize Optima's functionalities and streamline your CASA program operations effectively. Secure your spot today through our training calendar links provided for each module.

Volunteer Inquiries and Applications

What you will learn:

• How to track people who have expressed an interest in becoming a volunteer,
• How to manage the recruiting and sending of the On-Line Application link to potential advocates,
• Understanding the Optima On-Line Application process,
• How to move through the application process including the online reference surveys, background checks, interviews, and initial training.

Who should attend?

• Program personnel who recruit, training and generally assist in the “on-boarding” processof potential volunteers.

Session 4 Duration:

• 1 hour